Shipping,Returns & Refunds policy

You are entitled to cancel your order within 15 days without giving any reason for doing so.

Shipping:
Processing Time

All orders are delivered within 7-10 business days.

Customized or made-to-order items may take 5–7 business days to dispatch.

Return:

The deadline for canceling an order is 15 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail agucy.inn@gmail.com

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 15 days

• The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Flat/Door/Gala no.204 Dharam supreme

Village/Town-val village

Road/Street/Lane- Dapoda road

City-bhiwandi

Maharashtra

District-Thane , Pin-421302

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Refund:
Once we receive your item, we will inspect it and notify you of the status of your refund.

You will receive the credit within a 7-15 number of days, depending on your card issuer’s policies.

If the refund amount is approved then the amount will be credited to the original payment method in 7-15 business days

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail agucy.inn@gmail.com